Specialised audiovisual presentations on issues affecting youth, a toll-free helpline for students, an interactive voice response system - that is how the CBSE helped students counter the board exam stress this year.
According to the Central Board of Secondary Education public relations officer, Rama Sharma, as many as 12,000 calls were received on the interactive voice response (IVR) service, which was a new feature introduced this year. Through the IVR system, students, parents or stakeholders can obtain pre-recorded useful information on tackling board exams which included tips for better preparation, time and stress management, frequently asked questions, along with live tele-counselling services.
With the introduction of the IVR system, the board saw a considerable decline on the calls received on the toll-free helpline in the first phase of counselling, which commenced on February 1 and ended on April 4.
The second phase will begin after the board results are declared. The board had roped in a total of 87 counsellors, comprising 65 from India, two special educators and 22 from foreign schools.
The helpline got more calls from students as compared to parents.
As many as 1,122 calls were received, with more boys (797) calling up the helpline as compared to girls (222).
The helpline also received more calls from students of private schools as compared to government schools.
"This has been the trend every year with more boys calling up than girls. It is difficult to understand why, but it might be because the boys are a bit distracted and usually start preparing at the last-minute causing them to stress more.
Girls, on the other hand, are more organised when it comes to studies," another official said.
"Many a times, students used to call and say, 'Please talk to my parents. They are reprimanding me and pressurising me'.
Students have even called up to say they are distracted and are not able to concentrate because they had a break-up," the other official said.
Some students even had suicidal thoughts and said they were "feeling like killing themselves" and some others even said they did not want to pursue a particular stream, but were being forced to do so by their parents, he said.
For the first time, a comprehensive audiovisual presentation titled 'Knowing Children Better' was prepared and uploaded on the CBSE's website and other social media platforms. The presentations were on issues like tackling exam anxiety, internet addiction, substance abuse, depression.
According to Ms Sharma, the presentations received 75,000 hits on YouTube, while 92,000 views on Twitter with the presentation on tackling exam anxiety getting the maximum number views.
The board had also prepared a course compendium for students. The compendium of courses after class 12 was an earnest effort of the board to facilitate students while scouting for right course choices, the board had said.
The compendium featured traditional courses like engineering, chartered accountancy, medicine, while also details and eligibility criteria for unconventional subjects like how to become a detective, artificial intelligence, robotics, among others.
Loading...
Lovely Professional University (LPU)
Jalandhar, Punjab
Type: Private University
IBS Hyderabad
Hyderabad, Telangana
Type: Private
Chandigarh University
Mohali, Punjab
Chandigarh University, Lucknow
Unnao, Uttar Pradesh
RV University
Bangalore, Karnataka
Institute of Public Enterprise (IPE)
ICFAI University (IFHE)
Type: Deemed to be University
KL University
Guntur, Andhra Pradesh
GITAM University
Visakhapatnam, Andhra Pradesh
Hyderabad Business School, GITAM University
Medak, Telangana
MIT-WPU
Pune, Maharashtra
KLH Hyderabad
MIT VPU
Solapur, Maharashtra
Universal AI University
Raigad, Maharashtra
Maharishi Markandeshwar University
Ambala, Haryana
DOMS - Nalsar University
Type: Public
DIT University
Dehradun, Uttarakhand
MBU Tirupati
Chittoor, Andhra Pradesh
SRM University, AP
MNR University
Medchal, Telangana
VIT-AP University
VIT Vellore
Vellore, Tamil Nadu
SRM University - SRMIST Chennai
Chennai, Tamil Nadu
Amrita Vishwa Vidyapeetham
Coimbatore, Tamil Nadu
Manipal Academy of Higher Education
Dakshina Kannada, Karnataka
Woxsen University
Christ University
Reva University
Sathyabama University, Chennai